ADDRESSING DISPUTES WHEN GETTING YOUR SECURITY DEPOSIT BACK IN DUBAI

Security deposit disputes are one of the most common rental issues in Dubai. A tenant moves out, hands over the keys, and then receives a message saying the deposit won’t be returned due to ‘damages’

In Dubai, a security deposit is meant to cover actual damage beyond normal wear and tear. Everyday use, small scuffs on walls, minor marks, slightly worn fittings, generally does not justify withholding the full deposit. The key issue is whether the damage goes beyond what’s considered reasonable usage.

If your landlord claims deductions, they should provide:

• A clear breakdown of the damages

• Evidence (photos or inspection report)

• Supporting invoices or repair quotations

• Without documentation, withholding funds becomes difficult to justify.
  

What To Do

If you’re facing this situation, start with documentation. Ideally, you should have:

• Move-in photos or videos

• A signed handover checklist

• Written communication records

• Proof of maintenance during your tenancy

If the landlord refuses to cooperate or provide justification, tenants in Dubai can escalate the matter to the Rental Dispute Centre (RDC). Often, simply mentioning that you are prepared to file a formal complaint encourages quicker resolution. The most important factor? Acting promptly and professionally.

Prevention Is Always Better

Many deposit disputes happen because expectations were unclear from the beginning. This is where working with a professional real estate agent makes a difference. They help you to do:

• Proper move-in inspections

• Documenting property condition

• Understanding lease clauses

• Clarifying maintenance responsibilities

• Ensuring smooth handover procedures

When tenants rent through a professional agency, they receive clear instructions on protecting themselves before, during, and at the end of the lease.

Security deposit disputes might turn out to be a bit more complicated than you anticipated, but they are manageable when you understand how they work properly.

In Dubai’s regulated rental market, clarity, and documentation, along with professional guidance will become your strongest assets.