Privacy Policy
Last updated: July 22, 2026
At Anarock Middle East (ANAROCK PROPERTY CONSULTANTS PRIVATE LIMITED - DUBAI BRANCH), we are committed to respecting your privacy and protecting your personal information, whether you are seeking to buy a property, sell a property, or merely browsing our website. We recognize our obligation to keep sensitive information secure, and this Privacy Policy outlines the information management practices applied on the website (anarock.me | offplan.anarock.me | dubai-salesoffice.ae) to give you peace of mind.
By using this site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the website. Anarock Middle East reserves the right to modify this Policy at any time by posting updates on this page. Your continued use of the Site following the posting of changes indicates your acceptance of those changes.
1. Information We Collect
We only collect personal information that you voluntarily submit to us, for example when you:
- Submit an inquiry regarding a specific property or development;
- Request detailed information, brochures, floor plans, or payment plans;
- Submit a general contact or call-back request through our online forms;
- Contact us directly via phone, email, or messaging channels.
The personal information collected may include your name, email address, phone number, and preferences regarding property searches.
2. Non-Personal Data & Analytics
Even if you do not submit personal information, we collect non-personally identifiable information ("Non-Personal Information") about how you interact with our site. This helps us improve our website's performance, user experience, and service delivery.
Non-Personal Information may include:
- IP (Internet Protocol) address
- Browser type and operating system
- Internet Service Provider (ISP)
- Referring/exit pages, user journey, and time spent on specific pages
3. Cookies, Google Ads & Third-Party Analytics
We use cookies and similar tracking technologies to enhance site functionality and analyze user traffic. A cookie is a small text file stored on your device that includes an anonymous unique identifier.
Google Ads & Analytics Disclosure
We utilize third-party analytics and advertising services, including Google Analytics and Google Ads (Remarketing and Conversion Tracking):
- Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to our website.
- These cookies help us measure ad effectiveness, analyze traffic trends, and deliver relevant property updates to interested users.
- Opt-Out: You can customize your preferences or opt out of Google's personalized advertising by visiting Google Ad Settings. You may also manage cookie preferences directly through your web browser settings.
4. How We Use and Share Your Information
We use your personal information solely to provide real estate brokerage services, process your property inquiries, and communicate relevant real estate updates.
Strict Data Sharing Policy
- No Selling or Renting Data: We do not sell, trade, rent, or lease your personal information to third parties or marketing agencies for their independent commercial purposes.
- Authorized Developers & Partners: Your personal details are only shared with property developers or essential service providers directly involved in fulfilling your specific property inquiry or transaction.
- Service Providers: We may share data with trusted third-party service providers (such as web hosting, CRM systems, and technical infrastructure) who assist in running our business operations. These providers are strictly bound by confidentiality agreements and are prohibited from using your data for any other purpose.
- Legal Disclosures: We may disclose personal information if required by law, court order, regulatory bodies (such as RERA), or to protect the rights, property, and safety of our company, clients, or the public.
5. Accessing and Updating Your Data
Your personal information is accessible only to authorized personnel of Anarock Middle East who require it to serve your requests. Any user who has provided personal data has the right to inspect, correct, update, or request the deletion of their personal information from our active records. To request changes or removal, please contact us at [email protected].
6. External Links Disclaimer
This website contains links to external third-party websites (such as developer sites or mapping services) for convenience and information. When you click an external link, you leave the Anarock Middle East website, and our Privacy Policy no longer applies. We are not responsible for the privacy practices or content of third-party websites.
7. Security Measures
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, please note that no transmission over the internet can be guaranteed as 100% secure, and you submit data at your own risk.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
- Legal Entity Name: ANAROCK PROPERTY CONSULTANTS PRIVATE LIMITED - DUBAI BRANCH
- Brand Name: Anarock Middle East
- Landline: +971 4 565 6108
- Address: Office 404, Business Park 4, Dubai Hills, Dubai, UAE
- Email: [email protected]