When renting a property in any market, tenants should be well informed about the process and how their tenancy agreements work. One of the most commonly debated topics globally is how landlords handle the refund of the tenant security deposits. Let's take a look at how this is managed in Dubai’s property market.
By law, landlords in Dubai must refund the security deposit once the lease contract ends. Typically, this occurs within 30 days after the tenant vacates the property and cancels the EJARI certificate.
To ensure a smooth refund process, it’s advisable to conduct a joint inspection with the landlord or managing agent. Property documentation, including proof of EJARI cancellation, is essential before the deposit is transferred back to the tenant’s bank account.
Since deductions can be made for valid reasons, here are some situations where the security deposit may be partially retained:
Broken tiles, roofs, or furniture
Outstanding utility bills or service charges
Any damages beyond normal wear and tear
Breaches of the tenancy contract
If there is a dispute over the deductions of their validity, tenants have the right to file a complaint with the Rental Dispute Centre (RDC) within 30 days of vacating. Most cases are resolved within 2 to 4 weeks, based on the evidence and documentation submitted.
Understanding the correct exit procedures from a tenancy is essential to avoid unnecessary stress and ensure a smooth transition-especially when it comes to getting your deposit back with minimal or no deductions.
At Anarock Middle East, we ensure our tenants receive clear, transparent guidance on all aspects of their tenancy-from agreements and procedures to final transactions. Our aim is to give tenants complete peace of mind by proactively managing all related matters on their behalf.